Published on: August 20, 2020
When you start using our Service, we ask you to provide us information related to your diabetes management such as your diabetes type, blood sugar units, blood glucose target range, and blood glucose meter.
We also request your consent to read and write your data such as your blood glucose measurements from Apple Health.
If you consent, we process the settings information in order to be able to provide our Service. If you do not consent to this necessary processing, you cannot use the Service. Your consent will be requested during the onboarding process and can be managed in the settings of the App on your mobile device.
To use our Service and see how your food intake influences on your blood glucose, you need to upload pictures of your food to the App. If you do not provide such information to us, you won’t be able to benefit from our Service.
We will collect information you provide when you communicate with us, such as any communications you send to customer support.
We collect industry standard data from everyone who uses our Service. We use common technologies to automatically collect information such as your IP address or other device address or ID, device type, the version of our app you use, measurement units, target range, the pages or other content you view or otherwise interact with on our Service, the dates and times that you access or use our Service, and any other relevant information to ensure proper use of the App (“Usage Data”). To process Usage Data and to be able to continuously improve our Service we use third-party services and partners, such as Amplitude.
Amplitude is an analysis service of Amplitude Inc. This tool collects technical information, such as the type of your device (e.g., iPhone 6), the operating system used (e.g., iOS 10.3), or the name of your provider. In addition, Amplitude tracks events that occur in the App. Such events may, for example, be completed onboarding process. In other words, Amplitude helps us understand how you use our Service.
Amplitude is EU-US Privacy Shield certified. You will find additional information about the manner in which Amplitude processes data at: https://amplitude.com/privacy
We use your information to provide, personalize, analyze, and improve the Service.
We may send you administrative messages such as those related to customer service or system maintenance, or to inform you about new features of our Service.
We may anonymize and aggregate data collected through our Service and use it for any purpose.
From time to time, we may use third parties to provide our Service or otherwise support our business. As a result, we may disclose user data to contractors, service providers and other third parties but such disclosure will be limited to enabling those third parties to provide their products or services.
We may access, preserve, and disclose information if we believe doing so is required or appropriate to: comply with law enforcement requests and legal process, such as a court order or subpoena; respond to your requests; or protect your, our, or others’ rights, property, or safety.
We may share aggregate data that does not identify you with third party partners.
We use certain physical, managerial, and technical safeguards that are designed to improve the integrity and security of user data that we collect and store. Please be aware that no security measures are perfect, and we cannot ensure or warrant the security of any information you transmit to us or store on our Service.
Your user data is stored on your mobile device. This data is also stored on our servers in the European Union. We only use systems that comply with the strict requirements of GDPR.
Minors only permitted to use our products with the consent of a parent/guardian. This also applies to processing their user data, which is only legal if and to the extent to which the consent has been obtained by and through the parent/guardian. Otherwise use of our Service is prohibited. We do not intentionally collect data from users under the age of 13 years old in connection with our Service. If you are the parent or guardian of a child under the age of 13, who has submitted information through our Service, please email us to firstname.lastname@example.org in order to request deletion.
You may update, correct, or delete your settings information at any time by accessing the settings of the App on your mobile device. You may also access, modify, or delete the information about your food intake inside the App. If you need to delete any other information that is related to you and processed by us, you may contact us at email@example.com .
Please feel free to contact us with any questions, concerns, or comments at:Undermyfork Ltd.